Shipping

Postage Time


Once your order has been fully processed and lovingly made in the studio, it will then be dispatched. Once in the post, please allow: UK - 1-3 working days The majority of orders are sent first class with Royal Mail and during busier periods, delivery times may be longer than estimated as they get very busy. Please order in plenty of time over major holidays and busy postal ocassions such as Father's Day to allow for this and avoid disappointment. We are unable to offer a refund for lost mail until 10 days has passed in line with Royal Mail's policies. (If you are an international customer, please place your order through abbieimagine.etsy.com and please carefully read our shop policies and FAQ's for all information regarding international shipping.)




Postage Rates


Purchases under £5.00

  • Standard UK Shipping - £1
  • Signed For UK Shipping - £2.75
Purchases under £25.00
  • Standard UK Shipping - £1.95
  • Signed For UK Shipping - £4
Purchases Under £50.00
  • Standard UK Shipping - £5
  • Signed For UK Shipping - £10
Purchases Over £50.00
  • Standard UK Shipping - FREE
  • Signed For UK Shipping - £2.75
If you are in the UK and would like a fully tracked service, please contact us ahead of placing your order. Standard shipping is not tracked and the Signed For service is only tracked at the beginning and end of the items journey. (If you are an international customer, please place your order through abbieimagine.etsy.com and please carefully read our shop policies and FAQ's for all information regarding international shipping.) Please do ensure the address supplied is correct. We cannot accept any responsibility if an incorrect address has been provided. If you notice an error after placing the order, please contact Abbie Imagine as soon as possible to make any changes. Once the item has left the studio, sadly, there is nothing more we can do, but we’re always happy to help if told in time!




Packaging


We love our planet and we hope you do too! We are careful to source as many recyclable and biodegradable packaging options as possible.

  • Cards and prints are slipped inside a clear protective sleeve that is made from corn/potato starch and is fully compostable and biodegradable. They are then shipped in board backed envelopes to prevent damage during transit.
  • 11x14 or A3 prints are wrapped in tissue paper and sent rolled in tubes.
  • Mugs are packaged into strong, white, smash-proof boxes and wrapped with green, eco-bubblewrap that is completely recyclable.




Recycling


Not only is our packaging as green as we can make it, our greeting cards are printed on to FSC approved recylced card and the accompanying envelopes are also made from recycled paper. We’d love for you to join us and continue the cycle of recycling. Thank you so much for stopping by. Happy shopping!




How long until my order ships?


As we make each and every item to order, please be aware that all orders take a few days to be hand made. Shipping times are then on top of that. Processing Times (unless otherwise stated. Please check site banner at the top of the page for any delays in processing orders, such as holidays): Cards, prints and mugs - 1-3 working days before dispatch . Any orders placed between Friday and Sunday will be processed from the following Monday (Tuesday if it’s a bank holiday!)





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hello@abbieimagine.co.uk© 2019 Abbie Imagine | Illustrated Stationery, Cornwall, UK